If you decide to call our Emotional Support Helpline, you will reach someone who has been trained to hear what you are saying and give you the kind of support that works best for you during the pandemic...whether it's coping strategies, resources or a chance to talk - the call is always free, confidential, and anonymous. NY Project Hope’s Emotional Support Helpline number is 1-844-863-9314. Trained crisis counselors are available every day from 8:00 a.m. to 10:00 p.m.